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Land registry dilemma

Journalist: Carmen Reichman, FTAdviser

ended 14. January 2025

Dear property and mortgage advisers

I'm writing a piece for FT Adviser on the land registry strike and what it might mean for residential property transactions and the stamp duty deadline.

What have been the issues you have faced with the land registry in the past, how are they likely to be exacerbated now and what does it really mean for house buyers and sellers in practice?

I'd be interested in your day to day experience and any anecdotes you might have. Even case studies!

Please let me know. I'm hoping to publish the piece on 21 January.

Many thanks!

Carmen

carmen.reichman@ft.com

 

8 responses from the Newspage community

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Some registrations at the Land Registry are already taking 12-24 months. These delays are having a meaningful impact on property transactions to the detriment of everyone involved. Those most effected are those taking out short term finance i.e. bridging loans and then refinancing to a term lender where they would expect the land registration to be correct and up to date.

Adding in strikes will not only exacerbate an already arduous and frustrating situation, it will create huge problems in the run-up to the stamp duty changes in April.
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The Land Registry strike over a three-day office requirement risks compounding existing delays in residential property transactions. Even in normal circumstances, Land Registry backlogs can create significant bottlenecks in completions, causing stress and financial strain for all parties involved. This strike could turn manageable delays into critical roadblocks, leaving many buyers and sellers facing extended uncertainty and potentially derailed transactions at a time when the market needs greater efficiency, not added disruption.
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Land Registry are already shockingly slow, so strike action is only going to worsen timescales and add to the already unacceptable backlog. In some instances, properties havent been registered 18 months after purchase, how do staff have the gall to protest amidst such terrible service levels. They strike against a 3 day return to office each week, but if those in power feels this would improve productivity and shorten wait times, it's hard to argue against.
I appreciate it may not be what some staff signed up for at outset and there should be compromise and a staged return for some, but something has to be done to ensure efficiency and provide certainty for homeowners.
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Land Registry strikes: a disruption we’d all prefer to avoid. For advisers, the usual challenges of navigating delays and documentation are now compounded by industrial action, raising serious questions about how this will impact residential property transactions and those racing to meet stamp duty deadlines.

What’s the real-world fallout? Missed deadlines, frustrated clients, and deals hanging by a thread. FT Adviser is exploring the practical implications of these delays, and your experiences—whether day-to-day frustrations or high-stakes anecdotes—could provide valuable insight.

If you’ve got a story that illustrates how the current situation is affecting buyers and sellers, or a case study that highlights the human side of this administrative bottleneck, we’d love to hear from you. Let’s shed some light on the real cost of this crisis.
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The Land Registry is so slow that those in property renovation have problems refinancing or selling properties post-works due to the lack of updated land registry data.

We have been urging mortgage lenders privately to change some of their internal processes and criteria to circumvent some of these issues arising from the Land Registry's inefficiency.

This strike won't help, and the inefficiency of this quango raises questions about any work from home. Nevermind the current plan to limit it.
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We’ve encountered cases where clients attempting to refinance after 18 months discovered they weren’t listed as property owners on the Land Registry. While escalation avenues exist due to financing needs, these delays add significant stress to an already high-pressure process. For buyers, this could mean losing their dream property, while sellers risk losing buyers or facing prolonged market exposure. Additionally, homeowners may be forced onto higher rates while waiting for updates, through no fault of their own. These challenges underline how Land Registry delays can have a profound and far-reaching impact on transactions and people's lives.
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The Land Registry is functioning like a broken clock. It’s slow, unpredictable, and when it finally works, it’s too late for half the people waiting. Now throw in a strike, and you’ve got a recipe for total chaos. Buyers will miss stamp duty deadlines, sellers will lose deals, and fragile property chains will fall apart.

I’ve seen it firsthand. One customer had a lifeline sale to stop their repossession, but it got bogged down in Land Registry limbo because of a problem with the title. By the time it was sorted, the buyer almost walked because their financing options had changed, and the stress nearly broke the sellers; mentally and financially.

This isn’t just bureaucracy, it’s people’s lives and livelihood. If you’re in the middle of a transaction right now, good luck, you're going to need it!
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We currently have numerous instances of clients held at standstill, unable to sell their properties due to delays to their registration as the property owner. The existing delays are already a significant bottleneck for property investors. However, the proposed strike is likely to exacerbate the backlog of title registrations, which in turn could risk investors missing the upcoming stamp duty deadline. Ultimately, it is property investors and second home purchasers who will warehouse the collateral damage of the strike.