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FCA changes

Journalist: Jake Carter, Mortgage Introducer

ended 19. July 2023

The Financial Conduct Authority (FCA) has made changes to its rulebook to support key commitments made by lenders at the latest mortgage summit, held by the chancellor.

The regulator said lenders would now be able to offer borrowers a switch to interest-only payments for six months and an extension to their mortgage term to reduce their monthly payments, with the option to switch back within six months. Both can now be offered without an affordability check.

What do you think about these changes? Do they go far enough?

Is this something you expect keen uptake from customers for? Do you believe many customers will require this support?

What else would you like to see offered to support customers?

9 responses from the Newspage community

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Whilst the proposals will be helpful, much of this will not be enough to help those with the severest situations. Increasing the Interest Only period to 12-18 months would be more helpful, given many borrowers will have opted to take a shorter-term deal in the hope that rates settle down during this time. The same problem will be there after 6 months, continuing to make high payments at a time their rate may be fixed for another year or so.
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The Mortgage Charter isn't much different to what majority of lenders were/are doing anyway. People should be cautious if needing to get assistance and, rather than jumping like the Covid support, only take it if absolutely necessary and get suitable advice around this as there could be other unintended consequences as a result. It could also pose a risk to the original advice given if consumers go directly to their lender and get no guidance around their actions.
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Not sure how sharp the pencil was sharpened when the FCA made changes to its rulebook - 6m Interest Only Payment relief and 12m grace repossession periods, have been in place for many years already, with the majority of high street lenders - "wont affect your Credit profile" seems to be the only difference, on the recent changes, and would be interested to see what lenders off the 90% Mortgage Charter abide by this. The big call would have been an industry CAP on Lender's SVR rates - between 0.5% to 1.0% above BOE Base rate max - this would have allowed brokers and clients, breathing space to make correct informed decisions on a new Residential and Buy To mortgage deal, and more importantly, some breathing room for mortgage prisoners, that are unable to Product Transfer with existing lenders. Lenders standard variable rates,, in current climate, should be largely non-profit in my opinion - so my question is, why are Lenders' standard variable rates so different, and profit making ?
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The changes brought about by the Mortgage Charter are a mere bandage on a broken leg. It will offer some small level of support, but ultimately will not fix or re-set the bone. These short-term measures allow borrowers some short-term pain relief but if they are not able to switch back in 6 months then it can have a damaging effect on their credit file. Interest-Only borrowing and longer terms taking people deep into their 70s if not corrected by switching back, over-paying or changing on a future remortgage creates another timebomb of vulnerable clients down the road. I do not think the support offered is sufficient to be of use to many households.
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Customers should be careful before taking up the interest-only option and possible ramifications further down the line, not just paying higher interest over the term of the mortgage. It could possibly prejudice future applications or variations with their current lender. Customers need to remember that this is being offered to borrowers who are struggling financially, so, taking up the offer is acknowledging financial hardship and it could be a question raised in future finance applications that may prejudice their access to credit. Much like the covid assistance, borrowers should think very carefully about requesting this option. Six months pass quickly and the impact of the decision could last much longer.
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Some support is better than none, especially right now. And hopefully, these changes might help anyone with a dire need by giving them time to put a plan into action.

The fact is -- the government isn’t going to bail people out. They and the BOE intend to stop spending to bring inflation down. An inevitable part of this equation is making sure people feel the pinch...

We always emphasise to our clients the importance of taking time to assess the impact of any decisions. On top of that, we make a point of enencouraging them to talk things through with their lender or a broker first.

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These changes are just one piece of the puzzle to help struggling mortgage holders. Whether these options will be taken up will depend on their individual situations, how well-informed they are about their finances, and if lenders make it easy for them to access these options.

Sunny Avenue conducted a recent survey and found that 65% of mortgage holders they interviewed were open to extending their mortgage terms to tackle potential interest rate hikes. That's a good sign that customers are keen on these support measures.

https://www.sunnyavenue.co.uk/insight/research-into-interest-rate-rises-and-impact-on-movers

Any further support offered will be seen as an inflationary measure. We are in a horrible standoff of political vs economical decisions and at present, both sides are losing.
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As professionals, we should have been doing this from Day 1. The issue has been over the years, greedy people and bad brokers have tried to rush everything with only regard for their pay. We should have it in the initial training that they are graded on their customer service too. Not just how they say hello, but what they do to help people who may need that extra. The switch from rpmt to i/o though is only really a mortgage holiday in disguise! You are still just deferring some payments until later. They should really have put advice out to buy some unemployment protection! That would not only help the clients, but the economy too.
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All this feels a little bit square peg vs. round hole. Fundamentally we have an issue where mortgages are now unmanageable for many and we're just shifting the cliff edge by 6 months unless there is a plan to address being able to service a mortgage on a higher interest rate in the long term.

I'd favour pragmatic steps around making it easy for customers to downsize as well as a stamp duty holiday for those doing so.

Underpinning the whole hot mess that is the UK housing market is also a real lack of housing - we need a proper national programme of housebuilding to provide affordable homes for people meaning they don't have to face financial stress by overreaching themselves.