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AI influencing property transactions

ended 30. July 2025

We're keen to know if you're seeing people using AI in any part of a property transaction. For example, it could be people using AI to find out what they should pay for a property and then presenting its findings to an estate agent to justify a lower offer; or a seller saying “ChatGPT reckons my house is worth £x” - lots more than what it is worth. Or it could be people come to a broker and says “ChatGPT reckons I can get 3.99% at 95% LTV” or “I shouldn't have to pay a fee for advice”, etc. Or perhaps conveyancers have seen people trying to do their own legal paperwork using AI to save money? Any examples, send them across.

2 responses from the Newspage community

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I recently had one client use ChatGPT to summarise everything about their circumstances in the clearest possible way via email. This broke down her budget, income, source of deposit and also summarised her entire credit file. She had heavy dyslexia so using ChatGPT was a wonderful way for her to convey her situation clearly and with confidence.
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AI is a fabulous tool for reviewing existing records, not so much for use as a forecasting tool. Buyers use AI tools like Zillow’s Zestimate to ‘justify’ lower offers, while sellers cite AI valuations, like “ChatGPT says my house is worth £500k,” to try and inflate the asking price, but both lack context and depth. Anecdotal feedback from estate agent friends suggests AI’s lag in capturing real-time market trends. Despite efficiency gains, AI’s limitations in nuance and trust mean professionals remain vital.