Emma Jones

Emma Jones is Founder and Managing Director of When The Bank Says No, based in Runcorn, with 270+ pieces of media coverage.

When The Bank Says No is a team of professional mortgage and insurance brokers, dedicated to helping our clients achieve the finance they need to buy their home.

Founded by our parent company Alder Rose Mortgage Services Ltd, we were born out of a desire to support people – no matter the complexity of their situation.

Instead of sending more challenging cases to other brokers where we had no control over their experience, we wanted to be there for everyone – every time.