Copy article

Professional connections? (For lawyers, wealth managers, accountants)

Journalist: Laura Miller, Freelance

ended 01. February 2024

I'm working on a piece for wealth manager trade title WealthNet about building and maintaining professional connections between wealth managers and lawyers/accountants.

I'm keen to include views from wealth managers, accountants and lawyers perspectives. In your response can you please state which profession you are.

My questions are: 

1) To what extent do you engage in referral relationships?

2) What are you looking for in professional connections?

3) What are the best ways to maintain referral relationships?

4) What are your red flags to end a professional connection?

4 responses from the Newspage community

Copy all

Copy

Building and maintaining professional networks is vital for any lawyer who wants to grow and build their own brand, which itself is so important in today's world. Having the ability to refer clients to trusted professionals will set you apart from others, while benefitting from reciprical referrals will see you favoured by partners at billing time, or your own pocket if you're self-employed. More than that, though, is the friendship and support that can be gained from good close networks - a quick question here and there. When I'm looking for people to refer to, I want to know they are supremely professional first of all, and secondly that they are affable. Your own reputation with a client can quickly be tarnished due to a bad referral, which is why one friend of mine never recommends restaurants or films. If the restaurant I recommend is dreadful, you might never trust me again.
Copy

Referral relationships are a very valuable extension of the service(s) we provide to our clients. Where advice is needed outside of our expertise, we like to be able to refer clients to a trusted partner to help them.

We have a number of referral partners that we have worked with on many occasions including IFA's, accountants, tax advisors, and brokers.

When referring a client to another professional service it is vital that we have confidence in that partner and that they are suited to our client's needs. We do not receive any financial benefit on any referrals we might make, it is simply about doing the best for the client.

Our best relationships are long standing ones with reputable firms who we can be open and honest with but the most important thing is trust, which helps maintain relationships too.

If we are working alongside a referral partner it is vital we provide a consistent approach and we are 'singing from the same song sheet', undermining either way is a big no-no.
Copy

Ok so I'm unusual a financial adviser turned law firm owner! But it means that I have a good idea regarding how the professions can successfully work together.
We are not FCA authorised so we refer regulated financial advice to FA's. I keep a number of contacts that we will actively refer clients to depending upon the nature of their needs from pensions specialists through to corporate advisers and DFM's.
Likewise we regularly receive referrals from accountants and FA's, and we are always looking to expand who we work with.
Communication is key to a good referral relationship and ideally working together for a client. We regularly co-work with accountants and FA's on estate, probate and divorce matters. Working together enables each party to see the other in action and makes it easier to position the benefits of their services to your clients.
The biggest red flag for me is a one sided relationship, referrals have to work both ways.
Copy

I am always happy to refer to good people and to receive referrals. I do not want to receive a fee/commission for making an introduction. The most important thing for me is that the person looks after my clients and does a good job. Once you start introducing fee splits/commission then this can become less clear. Vice versa, if a professional refers someone to me, they are doing so because they know I will have their clients best interests at heart and take care of them.