Copy article

Automation trends in 2023

ended 19. February 2023

Automation is the big topic of 2023 and businesses have to innovate and adapt in order to survive and expand. The pandemic, trade tensions, supply-chain issues, geopolitical unrest and worker shortages of recent years have made the need for automation even more obvious.

With this in mind, here is an opportunity to be featured in an editorial aiming to present key automation trends across industries to look out for in 2023.

Please answer with one key trend or prediction.

  • State what the trend is 
  • Do not make it an advert for your product or service
  • Educate and inform the audience about the trend.

2 responses from the Newspage community

Copy all

Copy

In our market, focused on helping how both private and public organizations communicate with their customers, automation is becoming the key technology of 2023 and beyond. This is driven by the combination of the underlying demographic problems in the UK which make it hard for organizations to find staff and the ongoing pressure on finances. As automation technologies such as Artificial Intelligence Voice & Chat Bots develop apace more and more people are beginning to accept their deployment. Early models of Chatbots often caused intense frustration as you got locked into a robotic loop that simply kept repeating the same incorrect answer to a question posed. This was often because organizations took off-the-shelf solutions which did not work for them, AI is now becoming better at what it does simply because it's being deployed correctly
Copy

Robots will start taking care of one of the most boring tasks imaginable: inspecting things. This is only possible because they have become good enough at navigating complex environments over the years. Imagine crawling up a chimney looking for fissures, walking around an offshore installation to check valves, or spending a Sunday on a ladder in a warehouse, counting boxes. These are all very unglamorous, but necessary jobs, and sometimes, they can be hazardous. Startups developing different types of drones and robots have convinced big enterprise customers that their flying or walking machines can and should do these jobs instead of humans, which are better off supervising these helpers.