I am an experienced Business Development, Marketing and Operations Director, working in the Business Process Outsourcing Industry Our company ServicesNow Group provides "Back Office as a Service" to over 2000 businesses helping them de-risk, drive efficiency and create consistency in operations at scale. We operate 3 core services, Reception, Personal Assistant & Secretarial. InTouchNow (Receptionists) - Telephone answering, Website Live Chat, SMS, Email & Social Media management DictateNow (Secretaries) - Dictation Transcription, Document Production & Digital Dictation Systems PA Now (PA & Admin) - Admin assistants, Workflow tasks, admin processes, client onboarding, risk & compliance, general admin support We employ several hundred people across the UK catering to clients of all sizes across law, health & care, property, technology, consulting and eCommerce industries. In 2022, driven by the skills shortage, outsourcing serves as a competitor to traditional direct employment models. We sit, able to facilitate virtual hiring and allocation of experienced staff in ways that many companies had previously never considered. If you are interested in how we can support your business, work together or just want to chat, send me a message!