Kate Nightingale

Kate Nightingale is a consumer, retail and design psychologist

She is the Chief Behavioural Officer and Founder at Humanising Brands, a behavioural strategy, design and innovation agency. Our mission is to create a better world by making brands more HUMAN.

Throughout the years Kate worked with brands like Swarovski, Nespresso, Dowsing & Reynolds, Klarna, EE, Ocado, Harvey Nichols, Samsung, Zopa Bank, Disney, Crowd DNA as well as various start-ups and large established luxury marketplaces.

A frequent keynote speaker, conference chair and moderator, Kate has always received exceptional feedback from all organisers and attendees praising her passion, robust delivery and very inspiration and in-depth content. She is being asked to come back year on year by events like eTail and IRX and often asked to travel abroad to cover their sister events. Kate also often speaks at internal company events for brands like Nespresso and Disney.

Kate is also a lecturer in consumer psychology, consumer behaviour and customer experience at Regent’s University and London College of Fashion. Kate's insights also often appear in press titles including The Business of Fashion, Vogue, BBC News.