The £2bn PlayStation Store case is a template for platform pricing accountability
Sony is heading into a major UK class action over PlayStation Store pricing. It is being framed as a gaming dispute. It is really a template for the next wave of platform accountability: the ‘store tax’ that hides inside closed ecosystems.
Digital storefronts set the rules, take a cut, and can make price comparison feel like a user problem rather than a market problem. For players, the harm is boring but persistent: higher prices and fewer meaningful alternatives. For publishers, it is the same squeeze creators feel on other platforms, just with different branding.
The uncomfortable point is that dominance is no longer just about owning hardware. It is about owning the transaction layer and the data trail. Once a platform controls discovery, payments, and in-game spend, it can turn a 30% fee into a default setting for an entire market.
This is where regulators and courts will have to get specific. What is a fair commission when the platform also competes with sellers? What would ‘choice’ look like on a console without breaking security? And what evidence would prove consumers actually pay more, rather than just feeling trapped?
We'd like your views:
- Should closed app stores and console stores face the same competition rules as mobile app stores?
- What would a realistic remedy look like: lower fees, alternative stores, or transparent pricing tools?
- How should platforms prove fees reflect value, not market power?
- Would more openness improve competition, or just increase fraud and cheating?

