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Royal London purchases Aegon individual protection book

Journalist: Jane Matthews, FTAdviser

ended 04. April 2023

Hi advisers, 

You may have seen the news this morning that Royal London has purchased the individual protection book of Aegon UK. 

The move will see 400,000 clients transferred to Royal London. 

More detail here: https://www.ftadviser.com/protection/2023/04/04/royal-london-buys-aegon-uk-s-individual-protection-book/

What do you think? Will there be any negative impact on clients/on the protection market more widely? Or is this good news for the sector?

Many thanks, 
Jane

4 responses from the Newspage community

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It’s unsurprising Aegon have withdrawn from a very competitive market, of which they weren’t a big player. Their key business is in the platform investments space. Royal London have bought their back book, and as a firm with excellent reputation for service, customers should see no negative impacts. It’s a negative for the protection market overall, as we like to see competition to drive ingenuity and competitive premiums for clients.
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Royal London has purchased a substantial book of client protection policies and with it the client base.
Whilst it is a blow for competition, it is seemingly two businesses being clear about their strengths and doubling down in their markets.
Royal London has an excellent customer service reputation and protection offering whereas Aegon is not particularly competitive and is focused on other areas of their businesses.
Broadly this should lead to good outcomes for the clients concerned if a little less choice & competition in the protection market.
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This is concerning for consumers as it reduces competition in the market which may result in fewer options for consumers and potentially higher costs. Additionally, reduced competition may result in reduced innovation in terms of product design and features.
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Sad news of yet more shrinkage in the UK life insurance arena - when there isn't really enough players as it is. As an active user of Aegon they have proved to us to provide both competitive premiums and good medical underwriting arrangements to us and our clients. We have seen shrinkage in the market before and are sure to see more however for a provider who is often at the top of the market research reports produced by our cost comparison systems as least cost quality provider for our mortgage clients it's not positive news.