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Reuters - Is the hype around Chatbots already falling apart?

ended 17. February 2023

Reuters journalist request:

Last week, Google lost $100 billion after a demo of its new AI chatbot Bard went slightly awry. This week, there have been reports of strange behaviour from Bing's ChatGPT.

With this in mind, Reuters wants experts to comment:

1. Is the hype cycle around AI chatbots steadily starting slowing down?
2. Given the potential legal risks (copyright, misinformation, defamation) and demonstrated economic risks, would Google be wise to step back from AI chatbots for now?
3. If yes to the latter, do you or your client have any evidence this is happening?

 

2 responses from the Newspage community

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Platinum
Peter Vidlicka
Co-Founder at Yolk Studio
Absolutely not! The hype around AI chatbots is going strong, and it's not showing any signs of slowing down. In fact, Google really needs to put the pedal to the metal to catch up to Microsoft and it's new Bing, which integrates ChatGPT. Their dominant position in web search is in danger after what feels like decades. While some may criticize chatbots for occasionally producing flawed results, the truth is that they are already making a huge impact in countless industries. Unlike crypto and web 3 hype, which are technologies that promise to solve problems that don't really exist, AI chatbots are incredibly useful and practical right now - and their potential for growth is truly exciting.
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Premium
Debbie Porter
Managing Director at Destination Digital Marketing
Google's Bard made a very expensive schoolboy error that's akin to Elon Musk's epic fail when he unexpectedly smashed the 'bulletproof glass' of his newly unveiled Tesla Cybertruck. What's all the more embarrassing about the Bard blunder is that if it had only just decided to 'Google it', the company would've been left with less egg on their face.

AI Chatbots are only as infallible as the data supplied into them (by humans) so all the fuss being made about AI is starting to unravel itself with high-profile mistakes like this. Publishers are accountable for content published on and by their platforms, so in pressing forwards Google need to pay much more attention to little details like 'fact-checking'.