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most private renters (57%) reported positive experiences in the rental sector

ended 04. December 2025

A new report published today by the Ministry of Housing, Communities & Local Government has found that that almost 3 in 5 (57%) private renters reported a positive experience and 2 in 10 (18%) a negative experience.

The following groups were more likely than their demographic counterparts to report a positive overall experience of the private rented sector: older renters, aged 55-75 (64%), those who say their cost of living is stable (66%), those who are heterosexual (59%) those who pay rent (60%) or raise issues (59%) directly with their landlord, and those from an ethnic minority background (62%)

Younger renters (19%), those who say their cost of living has increased (21%), those on a rolling tenancy (21%), those who pay rent to/raise issues with an agency (21%), disabled people (25%), and those who identify as LGBTQ+ (30%) were more likely than their counterparts to report a negative experience.

The majority of renters agreed they feel safe and secure (77%) and can enjoy the property without disturbance from their landlord or management agency (75%).

Fewer, at 6 in 10 (59%) felt they would be able to stay in the property as long as they wish to.

Any thoughts, send them across ASAP. For example, does this data show that the PRS is not as broken as some may out? or, in your view, does it highlight the sector's shortcomings?

2 responses from the Newspage community

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Editor
Rob Mansfield
Independent Financial Advisor at Rootes Wealth Management
It's a relatively small sample with 1,500 people polled but it challenges the narrative that all landlords are bad. It begs the question as to whether the renters rights bill is overkill and we risk losing the good landlords and keeping the bad landlords who couldn't really care either way.
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Patricia McGirr
Founder at Repossession Rescue Network
The PRS hasn’t failed renters; it’s been systematically dismantled by policy. Landlords have been squeezed so hard that keeping a roof over someone’s head now costs them money, and the only escape for many is to sell up. When you strip out stability and push good operators to the brink, you create the uneven experiences this report lays bare. Older, stable-income tenants feel fine because they’re anchored. Younger and marginalised renters face the parts of the system held together with duct tape and determination. This report doesn’t show a comfortable PRS. It shows how close we are to losing the one we’ve got.