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Cash Holdings on Investment Platforms: Will Consumer Duty Drive Fair Play?

Journalist: Scott Gallacher, Newspage Newsdesk

ended 06. August 2023

Fellow Financial Advisers, we want your expert insights! 

Are Investment Platforms (Wraps) truly delivering Fair Value to their clients under the new Consumer Duty requirements if they offer meagre interest rates on cash holdings? 

Aviva and Transact seem to lead the charge, passing on all interest to consumers, both offering an impressive 4.2%! In contrast, Standard Life appears to offer no interest at all. 

Many providers sit in the middle, paying decent rates but still pocketing 10% of that interest.

We need your experiences! 

Are Wrap providers providing their clients with fair value?

What are the best and worst examples you've encountered?

Should the FCA step in to address this issue? 

Comment below with your thoughts, and let's spark a discussion on ensuring fair treatment for all investors.

1 responses from the Newspage community

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Platforms offer great convenience and flexibility for clients. However, the failure of some platforms to pass on the full interest on cash holdings to their clients is a hidden cost of using those platforms that clients must be aware of. While retaining 10% on cash interest seems fairly common practice, at today's rates of c4.0%, it is an additional cost of c0.40% on your cash holdings. The two main platforms we use are Transact and Aviva, so it's good to see that they treat their customers fairly regarding their cash holdings.